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Belkin shows tech firms getting too comfortable with bricking customers' stuff
There’s no easy alternative, and IoT customers are paying the price.
One reason tech companies may feel so emboldened to pull support and features from consumer devices is the general lack of awareness people have that this is even possible. Connected devices are central to many people’s lives, and without companies like Belkin figuring out how to keep their (and customers’) lights on, modern tech would look very different today. Scharon is a Senior Technology Reporter at Ars Technica writing news, reviews, and analysis on consumer gadgets and services.
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