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Big Four bet on AI agents that can do all the work and 'liberate' staff
Deloitte launched an agentic AI platform it says will reduce costs by 25%, but questions remain about how its workforce will use the tool.
Zora AI agents will support Deloitte employees with financial tasks, such as expense and invoice management, analysis of sales and performance trends, and the optimization of working capital requirements. Raj Sharma, EY's global managing partner for growth and innovation, similarly praised agentic AI's potential in a press release, saying that it is "fundamentally transforming business operations." Umang Paw, PwC UK's chief technology officer, told BI that the focus is on how it can "enhance operational efficiency, transform customer experiences, and drive revenue growth and profitability."
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