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Black D.C. neighborhoods denied same-day deliveries by Amazon, attorney general claims

Amazon contends the policy "protects" its employees from crime.

Submitted by D.C. attorney general Brian Schwalb on Dec. 4, the lawsuit claims Amazon imposed a secret "delivery exclusion" to zip codes in southeast and northeast D.C. in mid-2022. The alleged policy, which saw Amazon removing its own vehicles from delivery routes in the region, effectively strips Prime-subscribed residents in those areas of the advertised one-day, two-day, or same-day shipment options, constituting a violation of consumer protection laws. Amazon—initially blaming disparities in service on lack of proximity to warehouses—later announced it would expand same-day delivery to affected areas in Boston, New York City, and Chicago as a result of the findings.

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