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BMW, I am so breaking up with you
I’m driving my i4 back to the dealership as my lease is over. I'm surprised to say I can't wait.
Nearly two years later, I’m doing something I never thought I’d do: eagerly awaiting the end of a lease on a luxury car because its software is such a disaster that it makes my rusted-out Volvo look like a paragon of reliability. On multiple occasions, I’ve stood in parking lots, unable to unlock its doors with my phone despite the BMW Digital Key being specifically designed for this purpose. I’m not saying the company rushed these cars to market without adequately testing their digital ecosystem, then decided to treat their customers as beta testers without taking their well-being into account, but I’m also not not saying that.
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