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Boeing and the perils of outsourcing mission-critical work
Never let MBAs driven by the bottom line take over an engineering company building airplanes and spaceships.
Editor’s note, July 8, 2024: Two days after this article was published, Boeing pleaded guilty to conspiring to defraud the federal government, a felony charge, and pay a $487.2 million fine in relation to the fatal 737 Max crashes. Whether Boeing overseeing its quality assurance would have improved anything is an open question, but there can be no doubt that Spirit’s products were shoddy and second-rate under a cost-saving mandate. Yes, make profits for your owners, but never forget that long-term success comes from putting quality work for your customers first.
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