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Boeing passengers turn to medication, prayer, therapy to deal with fears after litany of flight problems.
Door plug blowing off Boeing 737 Max 9 in January increased scrutiny over air safety.
The shift in response toward Boeing took off in January after a panel plugging the space reserved for an unused emergency door blew off an Alaska Airlines jetliner 16,000 feet above Oregon. AFP via Getty ImagesSince the Alaska Airlines incident, travel search engine Kayak has observed a significant shift in user behavior, reporting a staggering 15-fold increase in the usage of its aircraft filter in January. The company’s CEO David Calhoun wrote in a memo to employees in late January that “this increased scrutiny – whether from ourselves, from our regulator, or from others – will make us better.”
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