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Breaking Up with On-Call
This article is about why on-call in it's current state in big-tech is flawed, or how to properly develop software.
But lo and behold, I encountered a plethora of tasks, called on-calls, masquerading as fatally important duties - usually established in order to reassure the customer while the technology or software service broke down. In my experience, LLM’s for coding act as rubber ducky or a strong motivational tool for me to actually read the documentation of the software that I’m not experienced in, after constantly being lead astray by the so called intelligence. You could even go a step forward and automate the allocation of the assignments to the responsible engineer, the author or the recent modifier of the code that might cause the regression ( hit me up for a solution for you business).
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