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Bret Taylor’s new AI company aims to help customers get answers and complete tasks automatically
Former Salesforce co-CEO's company emerged this morning with a vision for conversational AI that takes actions on behalf of the user.
We’ve been hearing about former Salesforce co-CEO Bret Taylor’s latest gig since he announced he was leaving the CRM giant in November 2022. That’s not actually all that Earth-shattering, but the company claims that it’s much more than that, with its software going beyond being an extension of a FAQ page and actually taking actions on behalf of the customer. It makes sense that Taylor, who spent seven years at Salesforce, would be looking at AI to solve customer problems.
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