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Broadband Nutrition label still misleading. Cable operators are getting away with putting Top Speed vs Average speeds on the label
The group also recommended a more streamlined complaint process for digital discrimination issues.
“Absent granular data, the Commission will continue to have significant blind spots in broadband deployment, the success of its subsidy programs, and key areas that require digital discrimination investigations,” the NCC said in the letter. Experts, however, have warned about the level of detail and additional information on the labels that may burden providers, including smaller outfits that have fewer resources than larger players. The NCC also recommended the FCC set up a “quasi-formal complaint process” for state and local governments, community anchor institutions like libraries, schools and health care facilities, and other organizations that collect digital discrimination data.
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