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Brother Denies Bricking Printers Using Third-Party Ink


Brother has rejected claims that its firmware updates intentionally disable printer functionality when third-party cartridges are installed. The controversy emerged after a YouTube video by Louis Rossman, which has garnered over 160,000 views, alleged the company had joined competitors in anti-consu...

Brother has rejected claims that its firmware updates intentionally disable printer functionality when third-party cartridges are installed. The controversy emerged after a YouTube video by Louis Rossman, which has garnered over 160,000 views, alleged the company had joined competitors in anti-consumer practices. The allegations stem from online reports, including a 2022 Reddit post claiming firmware update W1.56 disabled automatic color registration on a Brother MFC-3750 using non-Brother toner, rendering it "effectively non-functional.

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