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Brother refutes "false claims" that it bricked printers using third-party ink
Brother: Updates aren’t behind degradation of quality or removal of features.
Reddit user Gloomy-Score-8279 claimed to have a similar experience with their MFC-L3750CDW but added that the workaround of putting a Brother chip on a non-Brother cartridge stopped working after an unspecified update. With most claims of bricked Brother printers coming from people online, it’s impossible to confirm the accuracy of the reports and whether or not user error or the selected cartridges are factors. On the other hand, with the print industry declining and rivals more heavily relying on ink and services to stay afloat, there is incentive for Brother to push people to proprietary cartridges.
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