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BT changes mobile and broadband price rise policy
Regulator Ofcom has said the practice, which is common across the industry, confuses customers.
"We are continually thinking about how we - and the wider industry - can play our part alongside policymakers to drive meaningful change, at a time when we can see so many people under pressure," said Mr Allera. Media caption, Ofcom chief executive Dame Melanie Dawes outlines its proposed changes to Radio 4's Today programme "This is a smart move from BT, anticipating the likely ban on inflation-linked pricing after Ofcom opened a consultation into the controversial practice late last year," said Kester Mann, from analysis firm CCS Insight.
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