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Building an AI-Augmented Workforce While Remaining Human-Centric


With a strategic approach, leaders can build an AI-augmented workforce that improves the bottom line and everyone’s quality of life.

Because of this, leadership needs to implement a strong human and AI integration plan accounting for potential hazards while focusing on an AI-augmented workforce. Leaders must identify areas where AI can add significant value, like enhancing customer service, streamlining data analysis, or optimizing supply chain management. Clearly defining roles within these hybrid teams is imperative, ensuring employees understand when to rely on AI and when to apply human judgment.

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