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Burnout Is Pushing Workers to Use AI—Even if Their Boss Doesn’t Know
People are using AI at work whether their bosses want them to or not, new data shows. But it’s desperation, not innovation, driving the change.
White-collar workers are so overwhelmed with emails, web chats, and meetings that they are using AI tools to get their jobs done—even if their companies haven’t trained them to do so, according to a work trends index published Wednesday by Microsoft and LinkedIn. “People are overwhelmed with digital debt and under duress at work,” Colette Stallbaumer, general manager of Microsoft’s chatbot Copilot and cofounder of Workload, said in a video announcing the report’s results. It also has a rewrite feature that will add context to simple prompts, and a “catch up” chat interface, which sends personalized reminders, like a notification of an upcoming meeting along with information people can use to prepare.
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