Get the latest tech news

Cable firms to FTC: We shouldn’t have to let users cancel service with a click — Customers may “misunderstand the consequences of canceling,” say lobbyists


Customers may "misunderstand the consequences of canceling," cable lobby says.

NCTA-The Internet & Television Association, the primary trade group for cable companies like Comcast and Charter, said the rule would make it harder to offer deals to customers who are trying to cancel. "The proposed rule would disrupt the current regime by adding specific requirements dictating what auto-renewal disclosures must say and how they must be presented," said Lartease Tiffith, the IAB's executive VP for public policy. Tiffith defended auto-renewals generally, saying the practice of automatically renewing services brings "significant benefits to both businesses and consumers in the form of cost savings, convenience, and heightened value."

Get the Android app

Or read this on r/technology

Read more on:

Photo of users

users

Photo of service

service

Photo of Customers

Customers

Related news:

News photo

Apple to Pay iPhone 7 Users in U.S. Who Experienced 'Loop Disease' Audio Issues

News photo

Chrome updates Incognito warning to admit Google tracks users in “private” mode

News photo

Just Eat Orders Drop as Customers Opt for Fewer Takeaways