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Cable Providers Top Telecom Rivals for Internet Reliability
A new study of broadband reliability finds a top-two finish that you might not expect from recent surveys of ISP customer satisfaction: Charter's Spectrum and Comcast's Xfinity, the two largest cable operators in the US. From a report: Opensignal's report, published Thursday, draws on software telem...
A new study of broadband reliability finds a top-two finish that you might not expect from recent surveys of ISP customer satisfaction: Charter's Spectrum and Comcast's Xfinity, the two largest cable operators in the US. From a report: Opensignal's report, published Thursday, draws on software telemetry collected from April 1 through June 29 of downtime, consistency of service, and how well a provider meets basic thresholds for speed, latency, and other core performance metrics. But while Comcast and Charter employ the same basic cable architecture except for a few fiber-to-the-home pockets, Verizon and AT&T have mixed networks.
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