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Canadian tenants call for scrutiny of software company RealPage, after U.S. lawsuits alleging landlord collusion — “They all used the software to set the same rent increases so there is no choice left”: lawyer

YieldStar, owned by RealPage Inc., is employed by some corporate landlords and uses an algorithm to guide them on how much to raise rents

After recent news stories about raids by the U.S. Department of Justice on 10 large U.S. landlords using Texas-basedRealPage software, Toronto resident Cynthia Black recalled her property management company had mentioned YieldStar during an April, 2023 negotiation between her tenants association and the building’s ownership. Great West Life Realty Advisors Inc.’s Canadian Real Estate Investment Fund owns the entire complex and the tenants met with Todd Spencer, who oversees 40 properties and more than 10,000 rental units as vice-president of national operations for GWLRA. GWLRA provides a breakdown of its net operating income (NOI) per location in its annual reports, and according toits 2023 numbers the Livmore High Park buildings are the most profitable residential sites in its entire $6.6-billion, 120-property portfolio; only a series of industrial properties near Toronto’s Pearson Airport performed better.

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