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Capital One gives update on deposit issues as customers demand answers
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
Capital One said in a statement to USA TODAY Friday morning that the company is working closely with its third-party vendor resolve the issue. Prior to Friday's statement, Capital One said the company was having issues making deposits and processing payments for some consumers, small businesses and commercial banks. “We know it’s important to have your money when you need it, so we apologize for any inconvenience this is causing and we appreciate your patience while we work to get this resolved,” the company posted Thursday afternoon.
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