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CAPTCHAs are over (in ticketing)
Behind the scenes blog of pretix, your friendly ticketing system from next door.
Say the model makes a wrong decision and puts an entire class of valid human users into the “bot” bucket, for example, everyone who has never visited one of the sites protected by the company before, or everyone who uses a specific assistive technology. I believe that the possibility to reliably tell a bot from a human through something simple like a CAPTCHA is a thing of the past in an industry like ticketing where the financial motivation for circumvention is very high. This category contains all approaches trying to use the remaining bits and pieces that are hard for AI and easy for humans, such as heavily relying on mouse movements, any puzzles involving complex user interaction, or any tricks playing with the limitations of the browser APIs.
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