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Car dealerships are being disrupted by a multi-day outage after cyberattacks on software supplier

CDK is “actively investigating a cyber incident” and the company shut down all of its systems out of an abundance of caution, spokesperson Lisa Finney said Wednesday.

The company, based just outside of Chicago in Hoffman Estates, Illinois, provides software technology to dealers that helps with day-today operations — like facilitating vehicle sales, financing, insurance and repairs. CDK “executed extensive testing,” consulted third-party experts, and restored its core DMS and Digital Retailing solutions by the afternoon, Finney said in a prepared statement. Several major auto companies — including Stellantis, Ford and BMW — confirmed to The Associated Press Friday that the CDK outage had impacted some of their dealers, but that sales operations continue.

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