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Carnegie Mellon staffed a fake company with AI agents. It was a total disaster.
A new study tested how AI agents performed in the workplace. The results show that AI isn't ready to do your job.
Set up by a group of Carnegie Mellon University researchers, the simulation mimicked the trappings of a small software company with internal websites, a Slack-like chat program, an employee handbook, and designated bots — an HR manager and chief technology officer — to contact for help. To test this out, the Carnegie Mellon researchers instructed artificial intelligence models from Google, OpenAI, Anthropic, and Meta to complete tasks a real employee might carry out in fields such as finance, administration, and software engineering. While it's too early to tell how effective Moody's approach is, its managing director of AI, Sergio Gago, says the firm is actively exploring what kinds of work — like analyzing the financials of a small business — agents could take over.
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