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CenturyLink nightmares: Users keep asking Ars for help with multi-month outages | Three more tales of CenturyLink failing to fix outages until hearing from Ars
Three more tales of CenturyLink failing to fix outages until hearing from Ars.
CenturyLink hasn't broken its annoying habit of leaving customers without service for weeks or months and repeatedly failing to show up for repair appointments. Suddenly, a CenturyLink "repair person showed up today, replaced both the modem and the phone card in the nearest pedestal, and we are reconnected to the rest of the world," John told us. Kurt said she spoke with technicians doing work nearby and asked if CenturyLink is trying to force people to drop the service because it doesn't want to serve the area anymore.
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