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Chatbots Are Entering Their Stone Age
Anthropic and other big AI startups are teaching chatbots “tool use,” to make them more useful in the workplace.
Workers are dabbling with chatbots for tasks such as drafting emails, and companies are launching countless experiments, but office work hasn’t undergone a major AI reboot. Online tutoring company Study Fetch, for instance, has developed a way for Claude to use different features of its platform to modify the user interface and syllabus content a student is shown. Just as physical robots are typically deployed in carefully controlled environments that minimize the chances they will mess up, keeping AI agents on a tight leash could reduce the potential for mishaps.
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