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Chatbots-Are-AI-Antipatterns
Why did we fall in love with chat interfaces for human-ai interaction? Let us leave them behind once and for all.
That means transactional conversation partners are expected to remember the important facts, keep them safe, and follow our instructions clearly and transparently. If a conversational interface costs time (compared to a self-service GUI) instead of saving it, that shatters trust and builds frustration instead of automation. An architecture combining RAG for fact retrieval with a dynamically created user profile for directly recallable context will help solve this soon.
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