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ChatGPT hit with privacy complaint over defamatory hallucinations
OpenAI is facing another privacy complaint in Europe over its viral AI chatbot's tendency to hallucinate false information -- and this one might prove
Notably, an early GDPR intervention by Italy’s data protection watchdog that saw ChatGPT access temporarily blocked in the country in spring 2023 led OpenAI to make changes to the information it discloses to users, for example. The nonprofit shared the (below) screenshot with TechCrunch, which shows an interaction with ChatGPT in which the AI responds to a question asking “who is Arve Hjalmar Holmen?” — the name of the individual bringing the complaint — by producing a tragic fiction that falsely states he was convicted for child murder and sentenced to 21 years in prison for slaying two of his own sons. One important thing to note is that, following an update to the underlying AI model powering ChatGPT, Noyb says the chatbot stopped producing the dangerous falsehoods about Hjalmar Holmen — a change that it links to the tool now searching the internet for information about people when asked who they are (whereas previously, a blank in its data set could, presumably, have encouraged it to hallucinate such a wildly wrong response).
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