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Cisco’s head of security thinks that we’re headed into an AI phishing nightmare


AI will make phishing scams easier for employees to fall for and it’s a big headache for HR departments everywhere.

And as these tools evolve, phishing attackers may use the technology to send email traps disguised as work messages that even some of the most cautious people may have trouble discerning as fake. “It's going to get harder for humans to distinguish between legitimate activity versus a malicious attack,” says Jeetu Patel, Cisco’s executive vice president and general manager of security and collaboration. While the thought of employees having to watch out for even more email scam attacks may be worrying ( and expensive) for HR and business leaders, Patel is also hopeful that the advancement of A.I.

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