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Class Action Lawsuit Alleges T-Mobile Broke Its Lifetime Price Guarantee
Customers of the uncarrier want T-Mobile to pay up after switching their legacy phone plans for something more expensive.
It also seeks statutory and punitive damages, and an injunction to prevent further "wrongful, unlawful, fraudulent, deceptive, and unfair conduct." The lawsuit says the plaintiffs and many other customers were swayed to switch plans based on promises made in the January 2017 announcement and afterward. Numerous wireless customers were motivated to switch to T-Mobile based upon the Press Events and Videos first promoted at the Las Vegas Trade Show," the lawsuit said.
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