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Co-op rushes to fix contactless payment issue in some stores amid cyber-attack fallout | Co-operative Group


Chain says up to one in 10 stores was affected on Tuesday morning but issue now fixed in all branches

The Co-op was forced to scramble to fix a problem with contactless payments at dozens of its stores, as it grapples with the fallout from a cyber-attack that has left gaps on shelves. The Co-op, which runs more than 800 funeral parlours and offers legal and financial services as well as its chain of grocery stores, said hackers had been able to access personal data including names and contact details relating to an undisclosed number of the mutual’s current and past members – of which there are more than 6.2 million. Over the weekend, some outlets were unable to offer meal deals as they ran short of key items such as crisps and biscuits amid continuing problems with deliveries and stock systems.

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