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Creatio unveils LLM-powered Copilot for its CRM


Creatio Copilot Studio allows users to connect to leading models such as OpenAI's GPT-3.5 as well as open source rivals.

This specialized workspace allows users to select from different AI foundation models — deploy them for new use cases, create new bespoke apps, and adapt existing ones on the fly, using a “plug and play” approach. Credit: CreatioIn addition, Creatio Copilot serves as an intelligent virtual assistant in the form of a user-activated chat window, suggesting actions, creating templates, and providing narratives based on visuals and data. For example, one feature, Chart Summary, allows users to “open any dashboard in Creatio, any forecast module, and say ‘can you help me understand what the likelihood is of hitting my number this month or this quarter?

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