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Crunchyroll blames third-party vendor for AI subtitle mess


"We are investigating the matter and are working to rectify the error," Crunchyroll told Engadget.

At the start of last year, Crunchyroll President Rahul Purini told The Verge the company was "very focused on testing" generative AI tools for subtitling and captioning speech to text. The comment came just months after the streamer temporarily took down the debut episode of one of its newest shows, The Yuzuki Family's Four Sons, after people complained about poor subtitles. On July 1, Bluesky user Pixel spotted an issue with the German subtitles for Necronomico and the Cosmic Horror Show, one of the new series Crunchyroll is streaming this anime season.

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