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Dear Lewis, my CEO wants AI to do it all. How do I argue for humans?
An executive has 48 hours to convince his CEO why AI can't replace human talent—revealing the irreplaceable capabilities that no algorithm can simulate.
Today's tale comes from the collision point of quarterly targets and artificial intelligence – where a VP of Sales is being asked to justify why algorithms can't replace his rainmakers. Rather than addressing his technical concerns directly, David connected him with our head of engineering who acknowledged the past failure, detailed the specific changes we'd made, and invited him to join our customer advisory board. The science is increasingly automated, but the art – reading invisible signals, displaying true accountability, putting skin in the game, taking intuitive initiative, and navigating relationship webs – remains stubbornly human.
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