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Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company


An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.

The humorous exchange symbolizes bigger issues as artificial intelligence has infiltrated every area of life––from art to education to business––especially with the introduction of publicly available chatbot ChatGPT. The recent online conversation epitomizing this debate started mid-frustration as Beauchamp wrote “this is completely useless!” and asked to speak to a human, according to a recording of a scroll through the messages. For Antony Blinken, the War in Gaza Is a Test of U.S. Power India’s Ayodhya Temple Is a Huge Monument to Hindu Supremacy How Trump Took Control of the GOP Primary Jane Fonda: You Can’t Have Healthy People On a Sick Planet Inside the Casting of The Traitors Season Two Eric Adjepong: Letting My History Guide How I Cook Taylor Swift Is TIME's 2023 Person of the Year Want Weekly Recs on What to Watch, Read, and More?

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