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Delivery worker minimum wage is bringing order to a wild industry


New data from the city's Department of Consumer and Worker Protection shows minimum wage is bringing order to a previously wild industry.

The decrease in gratuity is due to companies hiking fees to app customers and then moving the tipping option to the end of the transaction, after the user sees how much an order will cost. Fewer hours, faster deliveries Because the data isn’t broken down for each worker — it only shows general trends — it doesn’t tell the full story. If you are dependent on the app as a full time worker you are more susceptible to the tactics they use to maximize profit,” said Zoey Laskaris, a Research Assistant Professor at Queens College and the lead author of the report.

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