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Disgraceful”: Messy ToS update allegedly locks Roku devices until users give in.
Users are opted in automatically unless they write a letter to Roku by March 21.
Roku customers are threatening to stop using, or to even dispose of, their low-priced TVs and streaming gadgets after the company appears to be locking devices for people who don't conform to the recently updated terms of service ( ToS). Roku is willing to accept agreement to its terms with a single button press, but to opt out, users must jump through hoops that include finding that old book of stamps. But the new update means that while users read this information and have their letter delivered, they're unable to use products they already paid for and used, in some cases for years, under different "dispute resolution terms."
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