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Disney's not alone in saying your clicks means you can't sue

Every day, consumers may be unknowingly signing away their rights to sue companies – such as online retail platforms, gig economy apps, and streaming services – even if the claims have no relation to the service a person signed up for.

Disney joins other companies such as Airbnb and Walmart that are using increasingly aggressive strategies in attempts to steer lawsuits they face from consumers into arbitration, a private legal process viewed as disadvantaging plaintiffs. To make the argument, Disney is pointing to a subscriber agreement the widower allegedly entered when signing up for Disney+ that included an arbitration clause, as well as the Terms of Condition in the online platform he used to buy Epcot tickets for his family for the 2023 trip. Perhaps the case law that is most on point to the arguments Disney is using arises out of lawsuits brought under the Telephone Consumer Protection Act against DirecTV for alleged telemarketing calls to individuals who were on a do-not-call list.

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