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Doge Social Security Closures: Recipients Need to Visit Offices to Get Benefits


The policy shift comes after an internal memo leaked casting doubt on the effectiveness of the agency's strategy.

It’s unclear how well the government’s ID verification software works, though it’s worth noting that a Federal Communications Commission report published last year found that between 14 and 24 million Americans still lack access to broadband. It seems reasonable to assume that such a staff reduction would functionally decapitate the government’s ability to dispense benefits, especially at the field offices where recipients must now apparently show up to verify their identities. A recently unearthed memo seemed to show that the SSA’s own staff are aware that the new policies being put in place under the auspices of DOGE could effectively drive down service delivery and cause the agency to slide into dysfunction.

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