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DoNotPay Will Now Call Customer Service Hotlines For You
An anonymous reader shares a report: If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating ...
An anonymous reader shares a report: If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay already offered tools to connect to customer service agents via chat windows, and to draft and send emails, faxes, and even snail mail to companies on behalf of users. But while the service's artificial intelligence had enough smarts to wait on hold for users, then hand over a call when an agent was available, until recently AI models were not capable of carrying on a convincing voice conversation with a human operator in real time.
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