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DOT Wants To Know How Big Airlines Use Passenger Data
The U.S. Department of Transportation has announced it will conduct a review of the data practices of the country's ten largest airlines, amid concerns over potential misuse of customer information for upselling, overcharging, targeted advertising, and third-party data sales, as well as the security...
From a report: The probe will look at air carriers' policies and procedures to determine if they are safeguarding personal info properly, unfairly or deceptively monetizing it, or sharing it with third parties, the agency said yesterday. "Airline passengers should have confidence that their personal information is not being shared improperly with third parties or mishandled by employees," said US Transportation Secretary Pete Buttigieg. The ten airlines going under the magnifying glass are Delta, United, American, Southwest, Alaska, JetBlue, Spirit, Frontier, Hawaiian and Allegiant.
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