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Drag queens the future of healthcare? At least Healthvana thinks so
Taking a unique approach, Healthvana is upending AI-patient interactions, transcending typical healthcare portals that 'suck.'
“Drag queens are about acceptance and taking you as you are,” Gabriella Palmeri, VP of partnerships at Healthvana, said onstage this week at VB Transform. The company has a “very rigorous” testing and prompt generation process based on its 10 years of answering patient inquiries and data from more than one million patient-provider messages. On the back end, multiple models are also interacting with each other, pulling out APIs, reading and entering information into databases, using various tools, then communicating with the simulated human for multi-turn workflows, he said.
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