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Drivers Are Rising Up Against Uber’s ‘Opaque’ Pay System
In London, Uber drivers are protesting a new payment system that they say makes it impossible to understand the algorithms that decide how much they get paid.
Beneath flags and banners calling on Uber to “Stop Dynamic Pricing,” one driver orders a ride, acting as a customer to Heathrow Airport, and receives a quote for £46. Now, however, the app uses variable or “dynamic” pricing all the time, says James Farrar, the former Uber driver who won a landmark case against the company in the UK Supreme Court and is now director of non profit Worker Info Exchange. Last summer, Sewgobind tried to better understand these differences by arranging an experiment in Amsterdam west where he compared the various fares being offered to a small group of Uber drivers, although he says the results were inconclusive.
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