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DXwand raises $4M to scale its conversational AI platform serving enterprises in MENA
The Middle East-based AI startup closed a Series A funding round led by Shorooq Partners, Algebra Ventures, and Dubai Future District Fund.
DXwand, a Cairo- and Dubai-based startup that leverages conversational AI to help businesses in the Middle East automate customer service and employee assistance, has raised $4 million in Series A funding. In 2021, the Egypt-born AI startup embarked on a pivot, targeting corporates and enterprises instead of small businesses as it directed its efforts toward knowledge mining and retrieval augmented generation (RAG) domains. He also notes that accelerating research efforts, specifically in knowledge mining and retrieval augmented generation, and forming alliances with technology providers like telecom operators to establish meaningful partnerships within the communities it serves remain top of mind for the startup, too.
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