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Email from Boeing to Ethiopian Airlines Sheds Light on a Tragic Crash
Boeing received an email from the chief pilot at Ethiopian Airlines on December 1, 2018 with several questions, reports the New York Times (alternate URL here). "in essence the pilot was asking for direction. If we see a series of warnings on the new 737 Max, he posed, what do we do?" What ensued...
What ensued was an email conversation among a number of Boeing senior officials about whether they could answer the pilot's questions without violating international restrictions on disseminating information about a crash while it was still under investigation. The inquiry from Ethiopian Airlines would prove chillingly prescient because just months later one of its 737s would go down because of a flight control malfunction similar to the one that led to the Lion Air crash. The Times adds that Boeing's chief pilot Jim Webb then "ended the email by stating that if airline officials had any additional questions about the bulletin and system, they should feel free to reach out....
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