In Japan, SoftBank’s ‘emotion-cancelling’ AI filter aims to protect workers from angry customers
SoftBank's new AI makes angry customers sound calm on phone
SoftBank’s new ‘emotion canceling’ AI turns customer screams into soft speech | The “emotion cancelling” technology aims to reduce stress levels among call center operators by softening the tone of angry customers’ voices.
SoftBank's New AI Makes Angry Customers Sound Calm On Phone
SoftBank’s new AI makes angry customers sound calm on phone
AT&T is giving customers a $5 credit for its cellphone outage. Some angry customers say it's not enough.
