Talent Gap ‘Critical Threat’ to Philippine Call Centers Amid AI
Microsoft, G42 Deepen Ties With Two AI Centers in Abu Dhabi
Charter failed to notify 911 call centers and FCC about VoIP phone outages
Amazon upgrades AI assistant Q to make call centers way more efficient
Ransomware feared as IT 'issues' force Octapharma Plasma to close 150+ centers
New UEFI vulnerabilities send firmware devs across an entire ecosystem scrambling — PixieFail is a huge deal for cloud and data centers. For the rest, less so.
IBM expands AWS partnership to bring generative AI to call centers, supply chains
Embracing AI Is the Battle Plan For Philippines’ Call Centers
