Bret Taylor’s customer service AI startup just raised $175M
DoNotPay Will Now Call Customer Service Hotlines For You
How to Fine-Tune Llama 3 for Customer Service
Meta's Customer Service is So Bad, Users Are Suing in Small Claims Court To Resolve Issues
Airbnb releases group booking features as it taps into AI for customer service
Parloa, a conversational AI platform for customer service, raises $66M
How did customer service get so bad?
Intercom’s new Fin AI Copilot gives customer service agents their personal AI assistant
Google is testing a feature that holds customer service calls for you until a human representative arrives | No more holding on the line for a live human representative
A Chevy for $1? Car dealer chatbots show perils of AI for customer service
NomuPay, formed out of Wirecard’s ashes, acquires Total Processing for tooling and customer service
Empathy in AI: The Future of Customer Service
Business owner 'hires' ChatGPT for customer service, then fires the humans
