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Gen Z "digital natives" to be taught empathy, time management, and phone etiquette in soft skills program
Tech support fill-in given no budget, no help, no training, and no empathy for his plight
Americans React to UnitedHealthcare CEO's Murder: 'My Empathy Is Out of Network'
Empathy closes $47M for AI to help with the practical and emotional bereavement process
Empathy in AI: The Future of Customer Service
Microsoft CEO Satya Nadella says empathy isn't a soft skill — it's actually 'the hardest skill we learn'
Can AI Do Empathy Even Better Than Humans? Companies Are Trying It.
