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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Marc Benioff says AI is radically reshaping Salesforce, and 51% of Q1 hiring was internal as thousands of employees were redeployed
Salesforce's Head of AI Sees Digital Labor Revolution
Creatio’s new 8.3 Twin CRM update hits Salesforce where it hurts: ‘we don’t think of AI as an add-on…it’s just part of our app experience’
Salesforce launches Agentforce 3 with AI agent observability and MCP support
Salesforce adds AI to everything, jacks up prices by 6%
Salesforce Announces 6% Price Increase as It Pushes AI Features
Salesforce Increases Prices as it Promotes New AI Features
Salesforce tags 5 CVEs after SaaS security probe uncovers misconfig risks
Google: Hackers target Salesforce accounts in data extortion attacks
Salesforce buys Moonhub, a startup building AI tools for hiring
Best pricing model for AI? Work in progress, says Salesforce
Look forward to having a Slack teammate, says Salesforce's Benioff
Salesforce Says AI Has Reduced Hiring of Engineers and Customer Service Workers
Salesforce Shows AI Traction But Fails to Quiet Growth Fears
Salesforce Acquires Informatica For $8 Billion
What Salesforce’s $8B acquisition of Informatica means for enterprise data and AI
Salesforce acquires Informatica for $8 billion
Salesforce Agrees to Buy Informatica in Deal Worth $8 Billion
