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EVs still have major quality problems, and it’s mostly about the software

The tech is new, and people are still unfamiliar.

Like in past versions of the survey, battery-electric and plug-in hybrid vehicles performed worse than their gas equivalents in just about every repair category measured by JD Power. JD Power attributes this to major design changes in Teslas, such as the removal of traditional feature controls like turn signal and wiper stalks. Someone who buys a Ram truck every few years is going to report way fewer problems with their experience than someone who is taking a risk on a new brand — or even a new powertrain.

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