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Facebook’s AI failure wiped out Kansas Reflector links. Even Facebook may not know what went wrong.
Facebook's unrefined artificial intelligence misclassified a Kansas Reflector article about climate change as a security risk, and in a cascade of failures blocked the domains of news sites that published the article, according to technology experts interviewed for this story and Facebook's public statements.
The assessment is consistent with an internal review by States Newsroom, the parent organization of Kansas Reflector, which faults Facebook for the shortcomings of its AI and the lack of accountability for its mistake. “It appears Facebook used overzealous and unreliable AI to mistakenly identify a Reflector article as a phishing attempt,” said States Newsroom president and publisher Chris Fitzsimon. Daniel Kahn Gillmor, a senior staff technologist at the American Civil Liberties Union, said Facebook’s actions demonstrate the danger for society of depending heavily on a single communications platform to determine what is worthy of discussion.
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