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FCC now requires georouting for wireless calls to 988, the National Suicide Prevention Hotline
The FCC has passed rules that will require all calls to the 988 Lifeline to be georouted.
The Federal Communications Commission has passed rules that will require all wireless calls to the 988 Lifeline to be georouted. Once the rules take effect, national providers will have 30 days to implement georouting for these calls. After voting to make the three-digit number the shortcut for reaching the National Suicide Prevention Hotline in 2020, the agency expanded the service to include text support in 2021.
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